Privacy Policy

North Coast Indoor Storage ("NCIS," "we," "us") operates a heated indoor RV and boat storage facility at 1311 Chardon Rd, Euclid, OH 44117. This policy explains how we handle personal information collected through this website and when you contact us or store with us.

We collect only the information you choose to give us, plus basic technical data needed to run the site.

• Quote requests. Vehicle type, total length, storage term, preferred drop-off month, your name, email address, phone number, and any notes you add. We also record the quote reference and estimate shown to you.
• Contact form. Your name, email address, phone number, vehicle type, vehicle length (optional), and your message.
• When you call, email, or store with us. Details you share with us, and the information needed to set up and manage your storage, such as your vehicle details, storage dates, and billing records.
• Technical data. Like any website, our hosting provider receives standard request information, such as your IP address, browser type, and the pages you request, in order to deliver and secure the site.

This website does not use analytics, advertising, or tracking cookies, and we do not track you across other websites. If we add analytics in the future, we will update this policy first. We do not take payments through this website.

• To respond to your questions and prepare storage quotes.
• To confirm availability, reserve space, and schedule drop-offs, pickups, and visits.
• To manage your storage, including billing and account communications.
• To keep our facility and website secure and to prevent misuse.
• To meet legal, tax, and accounting obligations.

We do not sell your personal information, and we do not share it with other companies for their own marketing.

We share information only with service providers that help us operate, and only as needed for them to do that work:

• Netlify, which hosts this website and receives our form submissions.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.

We keep personal information for as long as we need it to respond to you, provide storage, and meet our legal, tax, and accounting obligations. After that, we delete it or keep it in a form that no longer identifies you.

We use reasonable safeguards to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

You can ask us to show you, correct, or delete the personal information we hold about you, or ask us to stop sending you non-essential messages. Contact us using the details below. We may need to keep some records, such as billing history, where the law requires it.

This website is intended for adults arranging vehicle storage. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The "last updated" date at the top of this page shows when it last changed.

Questions about this policy or your information? Reach us at:

See also our Terms of Service.